Shipping policy

At Cedenova, we strive to provide a fast and reliable shipping experience. Since we ship directly from our specialized warehouses, we can offer premium delivery times to our customers in the United States.

1. Shipping Times

• Order Processing: 1-2 business days.

• Standard Shipping: 3-7 business days.

• Expedited Shipping (if available): 2-4 business days.

Note: Delivery times may vary slightly during peak seasons or holidays.

2. Shipping Costs

• Standard Shipping: FREE on all orders over $75 USD (or your specific promotion).

• Priority Shipping: Calculated at checkout based on your location.

3. Tracking Your Order

Once your order is shipped, you will receive an email with a Tracking Number and a link to monitor your package's journey in real-time. Please allow 24-48 hours for the tracking information to update.

4. Lost or Damaged Packages

Cedenova is responsible for your order until it is delivered. If your package is lost in transit or arrives damaged, please contact us immediately at [TU EMAIL DE SOPORTE] with your order number and photos of the damage.